These are unprecedented times that require proactive action and communication. Custom Engineered Wheels (CEW) is continuing to monitor the situation both domestically and internationally. At CEW our valued customers and employees are our number one concern. We are here to help as partners with you and your business. We strive to ensure the health and safety of our collective employees, suppliers and communities while maintaining a consistent supply of quality products to our customers.
CEW’s leadership team is actively monitoring the situation to ensure rapid and appropriate responses to the ever-changing conditions due to the pandemic. We want to provide an update on our North American operations, and share information that can help you navigate through the current uncertainty.
Over the past several weeks, CEW has taken many actions to ensure uninterrupted operations, including:
- Education of employees regarding measures that will help to minimize the spread of the virus
- Close communications with Customers regarding status of open orders
- Close communications with Suppliers to ensure robust downstream supply chains
- Restriction of non-essential travel
- Limited visitors to our sites
- Identification of remote working opportunities for our employees
As an international company, we are in a strong position to support your needs during this very challenging situation. Please do not hesitate to ask for help. All production facilities are operating with excess capacity for growth and will remain so as conditions permit. Our North American manufacturing capabilities allow for the transferring of work across sites and even countries as permitted and if required. We will do our best to maintain lead times and provide smooth supply chain management to the extent that we are able under these circumstances.
In the days, weeks and months ahead, we know that you will need CEW to support you, your businesses, and your customers, and we will be there. As with many organizations trying to reduce in-person meetings and travel, how we provide support may look different. Our teams are using virtual Zoom Meeting tools when appropriate, and we will continue to be available to you and your business via phone and email.
Despite these operational changes, CEW’s is committed to staying your partner in both wheeled products and custom injection molding needs.
Thank you for trusting us with your business, and please reach out to your salesman or me directly with any urgent needs.
President / CEO
309 Robert M. Coggins Jr. Drive
Baldwyn, MS 38824